Privacy Policy

  • INTRODUCTION
  •  

    The domain name www.justhuman.shop is owned and operated by Swanrose Inc. having our registered address at 751 N Spaulding Ave, West Hollywood, 90046, CA (hereinafter referred to as "Swanrose" or "We"or Us"). 

    The terms "Swanrose", "We" / "Us" / "Our"/”Business” individually and collectively refer to Swanrose India Private Limited/ JustHuman  and the terms "Visitor” ”User” or "You" refer to the users.

    We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy. 

    This privacy statement applies to the main website www.justhuman.shop, social media accounts (Facebook, Instagram, Twitter, Tiktok or Pinterest) or through offline activities that reference this policy. 

    This Privacy Policy ("Policy") describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. 

    We will not disclose the personal information and sensitive information (meanings ascribed in clause 2 below) shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, please do not proceed to use the site.

    By providing us your Information or by making use of the facilities provided by the website, you hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of your Information shall not cause any loss or wrongful gain to you or any other person.

    Our Policy is subject to change at any time without notice. Your continued use of the site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

     

  • WHAT WE COLLECT
  • We may collect personal identifiable information from you when you save or otherwise provide us when you set up a free account with the site or when you communicate with us via phone, email, chat, etc. We may also collect this information when you fill an entry to participate in any contest, promotion or survey, etc. or use the service of Gift Card on the Site or when you participate at one of our events, etc. 

    As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively "Personal Information"). When you visit this site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons.

    You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment instrument details, password, physical health condition; medical history, sex, etc. (collectively "Sensitive Information") for availing the services at our Site. 

    We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates. 

    This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, you may look at our site, but you should not make a purchase, register, or submit personal information to us. We or our associates / affiliates do not knowingly collect information from minors. Minors should not be using the Site with any personal information. In an event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

    The information we collect automatically may include:

    • Online identifiers, such as IP address, advertising ID, unique device ID, and internal and third-party IDs that have been assigned to you.
    • Device information, such as information about the devices that are used to access our Site (such as browser information, device type, and operating system information).
    • Location information, such as information about your general location derived from your IP address.
    • Internet activity information, such as information about your use of the Site (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened), the websites or links that referred you to our Site, the search terms used to find our Site, your interactions with the e-mails we send to you, your browsing history; and social media you use, including the “shares” and “likes” you make on a social media platform that is connected to the Site
    • Usage information, such as information about the number and frequency of visitors to our Site.

    SMS/MMS MOBILE MESSAGING MARKETING PROGRAM 

    We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages.  WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies. 

    California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.  To make such a request, please contact us at the following address: 

    Swanrose Inc.
    5101 Santa Monica Blvd Ste 8 PMB1076
    Los Angeles, CA 90029

    unitedstatesjusthuman@gmail.com

    Mobile Terms of Service

    Swanrose

    Last updated: June 7, 2024

    The Swanrose mobile message service (the "Service") is operated by Swanrose (“Swanrose”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

    By consenting to Swanrose’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Swanrose through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

    You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Swanrose. Your participation in this program is completely voluntary.

    We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

    You may opt-out of the Service at any time. Text the single keyword command STOP to +18557128729 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Swanrose mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

    For Service support or assistance, text HELP to +18557128729 or email unitedstatesjusthuman@gmail.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

    The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

    We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

  • WHAT IS THE PURPOSES FOR WHICH THE PERSONAL AND SENSITIVE INFORMATION IS COLLECTED?
  • Any or all the above Data may be required by us from time to time to provide information relating to Swanrose and to work on the experience when using our Website. Specifically, Data may be used by us for the following reasons:

    1. improvement of our products or services, as well as of our group entities.
    2.  transmission by email or any other form of communication of marketing materials to you.
    3. contact for survey or feedback which may be done using email or mail.
    4. to enable our group entities to reach out to you in relation to their programmes managed by them / products or services offered by them.
    5.  to process your requests (such as replying to your queries); and
    6.  to execute other activities such as marketing campaign, promotional communications for which consent is taken appropriately
    7. Send you or your friends, relatives or associates, products that you have ordered;
    8. Process gift card transaction;
    9. Help us learn more about your shopping preferences; or
    10. Conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance and to help us improve your shopping experiences and product offerings.
    11. To send communication related to order updates and offers through e-mail, SMS and social media channels. This option will be auto
    12. Renewed after 180 days and if you wish to unsubscribe from receiving offer updates, you can do so.
    13. As provided below under Clause 6 ("Opt Out"), you may always choose not to receive promotional materials or marketing information.

    We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances. 

    We may use your Data to show you adverts and other content on other websites. If you do not want us to use your data to show you adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).

    We use data to protect the security and safety of our Website.

     

  • WITH WHOM WE SHARE THE PERSONAL AND SENSITIVE INFORMATION
  •  

    We may share your Personal or Sensitive Information with:

    1. Swanrose or any of its group associates and subsidiaries and other entities within the our group of companies, to assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query / requests (such as job application);
    2. our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this policy statement; and
    3. service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.
    4. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    5.  If Swanrose Inc. as a company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    6. We usually do not share other personal Data collected from the Website with other third parties. However, this may happen if:
      1. You request or authorize us to do so;
      2.  We need to comply with applicable law or respond to valid legal process; or
      3. We need to operate and maintain the security of this website, including to prevent or stop an attack on our computer systems or networks.

     

    COOKIES

    We may track your preferences and activities on the Site. "Cookies" are small data files transferred to your computer's hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.

    The Site may use cookie and tracking technology depending on the features offered. If you have previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information without identifiable information may be shared with third parties which may be used for site performance and user experience 

    We may use a third-party platform to send emails to subscribers of our mailing list. The emails that we send may contain dynamic elements such as images, that may be used to ascertain:

    If the email was opened and when

    Type of device used

    Type of operating system used

    Type of browser used

    The screen resolution

    IP address

    We use this information to help us build better content and digital experiences for the users. You have an option to unsubscribe to these emails.

    By continuing the use of the Site, you are agreeing to our use of cookies.

    If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. Your choices for managing use of cookie include:

    • Managing your cookie preferences. Our site allows you to manage your cookie preferences (i.e., opting in or out of the placement of non-essential cookies by our site) by accessing the appropriate link in the footer of our site.
    • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Google Analytics uses its own cookies and is only used to improve how our Site works. You can find out more information about Google Analytics, cookies, and about how Google protects your data on the Google website. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin.
    • Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
    • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

    o   Digital Advertising Alliance: http://optout.aboutads.info

    o   Network Advertising Initiative: http://optout.networkadvertising.org/?c=1



  • HOW WE RETAIN SENSITIVE PERSONAL DATA OR INFORMATION
  • We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy.

    We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.

    Swanrose retains personal Data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly 

    Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

     

  • YOUR RIGHTS
  • When we process Data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Swanrose as described in this privacy statement.

    Below, you will find additional privacy information that you may find important. Swanrose adheres to any applicable law relating to the processing of personal data, including the UK General Data Protection Regulation, General Data Protection Regulation and the Information Technology Act 2000, as amended or substituted and the General Data Protection Regulation (EU) and the UK General Data Protection Regulation;

    1. Right to access - the right to request

    (i) copies of the information we hold about you at any time, or

    (ii) that we modify, update or delete such information.

    If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

    1. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    2. Right to erase - the right to request that we delete or remove your Data from our systems.
    3. Right to restrict our use of your Data - the right to limit the way in which we can use it. (Please see "Opt Out" below) 
    4. Right to data portability - the right to request that we move, copy or transfer your Data.
    5. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

    For information about managing your contact data, email subscriptions and promotional communications, please submit a request to us at justhuman@swanrose.co 

    It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

     

  • OPT-OUT
  • The Site provides an option to all the users to opt-out of receiving any promotional or marketing communications from us. If you do not wish to receive any promotional or marketing communications from us, you can contact us at the address provided below.

    If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

    If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at [insert link to your mobile terms].



    Behavioural Based Advertising

    You can opt-out of some, but not all, online behavioral based advertising by using your browser settings to block cookies or notify you when a cookie is set.

    Remove content from user review

    You can remove content that you posted on a Justhuman  public space, such as part of a Ratings & Review, by e-mailing details to info@justhuman.com Please note that we will endeavor and try to ensure to honor your request to remove information, however, our removal of your information does not completely erase that information from the internet viz. historical copies, or "caches," may remain.

    You may also - 

    Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

    • Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

    o   Digital Advertising Alliance: http://optout.aboutads.info

    o   Network Advertising Initiative: http://optout.networkadvertising.org/?c=1

     

    For any further information or grievances, please send an email to info@justhuman.com

    Canadian Privacy Rights

    Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) provides Canadian residents with specific rights regarding their personal data. If you reside in Canada, you or your authorized agent may request that we take the following actions in relation to your personal data:

    • Right to Access your Personal Data: Transfer a copy of specific pieces of personal data that we have about you and how we process it to you in a commonly used, machine-readable format.
    • Right to Deletion: Delete the personal data that Swanrose maintains about you.
    • Right to Rectification: Update or correct inaccuracies in the personal data that Swanrose maintains about you.
    • Right to Portability: Transfer a copy of specific pieces of personal data that we have about you to be shared with a third party.
    • Withdrawal of Consent: Modify or rescind your express consent for processing your personal data.

     

    California Privacy Rights

    The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal data. If you reside in California, you or your authorized agent may request that we take the following actions in relation to your personal data:

    • Right to Know: Inform you about our personal data practices including categories of personal data we have collected or disclosed about you within the last 12 months, the purpose for collecting your personal data, and the categories of third parties with which we share/disclose personal data, including for direct marketing purposes.
    • Right to Access your Personal Data: Transfer a copy of specific pieces of personal data that we have to you in a commonly used, machine-readable format.
    • Right to Deletion: Delete the personal data that Swanrose maintains about you.
    • Right to Opt-Out of Sale: The CCPA defines “sale” broadly to include any sharing of personal data with third parties in exchange for value. While Swanrose does not sell your personal data in exchange for money, like many online businesses, we may share your information with third parties such as Google, Facebook and other advertising partners through the cookies or pixels they place on our Site. This sharing of information may be considered a “sale” under CCPA. 

     

     

  • WITHDRAWAL OF CONSENT
  • If you have consented to the collection, use and/or disclosure of your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below under Clause 11.

     

  • SECURITY
  • We endeavor to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.

     However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.

  • LAW AND JURISDICTION
  • These Conditions of Use and contents of privacy policy, including the Privacy and Cookie Notice and any matter relating to the Site, shall be governed by United States law without regard to its conflict of law rules. Any legal proceeding arising out or relating to these Conditions of Use that is against or relating to us or any indemnified party will be subject to the exclusive jurisdiction of the courts of California only and you hereby irrevocably consent to the jurisdiction of such courts only.  

     

  • CONTACT INFORMATION
  • For any further information or grievances, please send an email to info@justhuman.com. You may also write to us at our address Swanrose Inc. 751 N Spaulding Ave, West Hollywood, 90046, CA.